RETURNS / EXCHANGES
Orders are eligible to be returned / exchanged within 10 days of delivery date with prior communication by contacting us at email@example.com
Please provide your reason for return/exchange and order information including:
Full Name, Email / Phone Number used for Order, Order Number (i.e. Order #4111)
Items must be in new, unused and sellable condition with original packaging to be accepted for return/exchange.
All sale items, flash sales, discounted and promotional merchandise including but not limited to mystery boxes and sales in which any discount/promo codes are used are FINAL SALE.
Final Sale items are not eligible to be returned or exchanged.
We will not accept any returned merchandise without prior written communication. Orders sent back without prior communication will not be processed for return or exchange and will be at the customer's expense.
Customers are responsible for any and all return shipping costs. All shipping costs are non-refundable, along with any fees that PayPal may apply. Please include a copy of the packing slip that was sent with your original purchase when returning your item.
If a product is defective, it may be replaced with a new product (if the item is still in stock and available) at no additional cost to the customer.